SupportWiz™ : AI-driven Adaptive Learning Engine for Customer Support
Version: v2.1
A self-evolving AI document store that seamlessly integrates human-into-the-loop to refine learning, enhance accuracy, and accelerate model learning.
Top Features
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Human + AI: Co-Creative Knowledge Building
Human expertise and AI work together to generate, validate, and refine knowledge-combining contextual judgment with scalable automation to produce trusted, up-to-date content.
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Automatic Decay Detection (No More Hidden Bombs)
Continuously detects stale or conflicting content across product versions and branches, flagging obsolete items and prioritizing updates to prevent knowledge rot.
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Delightfully Simple Knowledge Management
A frictionless platform that makes capturing, organizing, and updating knowledge effortless-so teams can focus on value, not admin.
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Semantic, Thematic, and Coherent Knowledge
Knowledge is organized by meaning and intent-domain-aware agents collaborate to surface exactly what you need, eliminating noisy search results and information overload.